Special prices and customer discounts

Why

A special price is about who is buying: the terms agreed with one account.

What

A special price is a percentage discount or a fixed price for one customer, on one scope, with optional dates.

How

Set it on the customer's record or on the Pricing view of the catalogue; both are for admins and owners.

Set one on the customer

1. 1
   Step 1.

   Open the customer at /app/customers and choose the Special pricing tab.

2. 2
   Step 2.

   Pick the Scope and what it Applies to, then the Kind: % discount or Fixed price.

3. 3
   Step 3.

   Enter the Percent off or the Price, and Starts and Ends if it has dates. The example line shows the effect on a base price before you choose Add.

The same rows appear on /app/catalog?tab=pricing under Special prices, where New special price starts with the Customer.

Scopes

The most specific scope that fits a line wins, so a product price beats a category discount, and a whole customer discount applies only where nothing narrower does. A Configurator special reaches no line today: a design line takes only the whole customer discount.

With quantity breaks

A special price is about who; a quantity rule is about how many. A percentage special and a break stack, special first. A fixed special price ends the chain.