Commerce
See who uses your customer sign in, and run your trade website once one is connected.
Updated 23 September 2026
- Why
- The answers your customers ring for already sit in your workspace.
- What
- Customers online shows your sign in and who uses it; Website runs the trade site once one is connected.
- How
- An access code per customer record, your own address or domain, and site orders landing as platform orders.
Find it at /app/commerce: a full screen workbench under Growth. Brought by Commerce.
Views
| View | What it shows | Added by |
|---|---|---|
| Customers online | Your addresses, invited customers and their codes, live sessions, activity and the AI switch. | Commerce |
| Website | Overview, content, enquiries, blog and checklists for a connected site; otherwise the build offer. | Commerce |
Parts you meet here
Customers online opens at /app/commerce and Website at /app/commerce/website. With a site connected, its Overview, Content, Enquiries, Blog and Checklists open under /app/commerce, such as /app/commerce/enquiries.
The address, the brand and what customers may use are set in Settings then Customer facing.
Switch Commerce off and, while this area still holds records, it stays readable under a banner that says so. Nothing is deleted, and changes are refused until it is back on in Settings then Products.
Related
- CommerceCommerce puts your catalogue online as a B2B trade site and connects it to the platform, and gives your customers their own sign in.
- Customers onlineSee who uses your customer surface and switch the customer AI on or off.
- Customer facing settingsFind every setting of the customer surface and know what each one does.
- The website buildUnderstand what a Commerce website build is, what it costs and how it starts.