Purchase orders
Raise, send, track and close a purchase order, and match the supplier's invoice to what arrived.
Updated 23 September 2026
- Why
- What you have on order decides what you can promise a customer.
- What
- A purchase order is an order in the Orders area under the Purchase view, beside your sales orders.
- How
- Raise it, send it to the supplier, receive against it and record their invoice.
Raise and send
- Step 1.
Open
/app/orders?view=purchaseand choose New purchase order. An award, Raise a purchase order on a supplier's record and Raise a purchase order on the Stock Reorder view open one for you. - Step 2.
Pick the supplier and contact, the expected date and Ship to, then add lines from the catalogue or by hand, with their unit prices.
- Step 3.
Choose Save, then Send to supplier. The PDF is stored, the email goes to the contact and on order quantities rise.
- Step 4.
When the supplier confirms, choose Mark acknowledged.
Sending needs an admin unless the Source block in Settings then Organisation lets engineers send. A price changed after sending asks for a reason, which goes on the trail.
States
| State | What it means | What you can do |
|---|---|---|
| Draft | Nothing has left the building | Edit, send, cancel |
| Sent | With the supplier | Acknowledge, receive, edit, cancel |
| Acknowledged | The supplier has confirmed | Receive, edit, cancel |
| Part received | Some lines are still outstanding | Receive, close |
| Received | Every line is in | Close |
| Closed | No further receipt is accepted | Nothing |
| Cancelled | Withdrawn before anything arrived | Nothing |
Overdue is a flag, not a state: sent, past its expected date and still outstanding. The Purchase view filters on it. Once anything is received the order can no longer be cancelled: close it instead.
The supplier's invoice
An admin records the invoice reference, amount and dates on the Supplier invoice block with Record invoice. Kabaido matches it against what was ordered and what arrived.
| Result | Meaning |
|---|---|
| Matched | The amount equals the value received, within your tolerance |
| Price variance | The amount differs from the value received by more than your tolerance |
| Quantity variance | The invoice bills more than arrived (only an invoice sent through an inbound endpoint carries a quantity) |
| Over billed | The invoice exceeds the order total |
| Unmatched | No invoice yet, or nothing received |
A matched invoice on a fully received order closes the order. An admin can Acknowledge variance once a variance is understood. Kabaido records the match; it posts nothing to your accounting system.
Related
- Goods inBook a delivery in against its purchase order, at the desk or at the scan station.
- OrdersRaise an order from a won quote, move it through its statuses and switch between the views your products add.
- Requests for quotation at scaleSend one request to many suppliers, compare the answers line by line and award the winners.