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Finding things fast

Search everything from the menu and jump anywhere with the command palette.

Updated 23 September 2026

On this page
Why
Finding a record should take one box, not a hunt through areas.
How
Press Search at the top of the menu, or Ctrl and K (Cmd and K on a Mac) anywhere.

Search in the menu

Press Search and the row becomes a box in place. Type at least two characters and results appear grouped by type: products, customers, service items, quotes, orders and requests. Where a type has more than it shows, All with the count opens that area filtered to your term. The arrow beside the box, Back to the menu, returns to the menu.

A link to /app/search?q= opens this same search with the term typed in, so old bookmarks still work.

The command palette

Ctrl and K opens it on any screen. It offers actions such as New request, New quote, New customer, Import products and Restart tour, and jumps to any area or view you have. It is keyboard first throughout.

Which to reach for

You want toUse
Get somewhere or start somethingThe command palette
See every record that mentions a termSearch in the menu
Find an earlier conversation with the AIRecents in the menu, or All chats beside it to search every one
Browse the catalogue by attributeThe Catalogue's filter rail, built from your own fields

The account menu

The account button at the foot of the menu, showing your organisation's name, opens Settings, Ask for help, Support, Documentation, the theme switch and Log out. The palette offers Documentation too.