Export your data
Get every record you have put into Kabaido back out again, and know which route gives you which.
Your data is yours, and getting it out is not a support ticket. There are three routes, and which one you want depends on whether you are reconciling a month, feeding another system continuously, or leaving.
From a list, as CSV
Quotes, Orders and Customers each carry an Export control above the table. It exports the rows the list is currently showing, so a filter, a search or a saved view narrows the file as well as the screen, and an optional From and To date range scopes it further with a live count of what will be written.
| Area | Columns |
|---|---|
| Quotes | Number, customer, status, valid until, total |
| Orders | Number, customer, status, your customer's purchase order reference, created, total |
| Customers | Company, email domain, payment terms, contacts, open quotes, last activity |
Totals are written in major units with two decimal places, which is what a spreadsheet and an accounts package both expect.
The catalogue, over the API
The catalogue is the one dataset with no CSV button, because it is the one most likely to be large and the one most likely to be wanted on a schedule rather than once. The products API pages the whole catalogue out, ordered by SKU, following next_cursor until it comes back null. That gives you every product with its attributes as JSON, which is a better shape for a nightly sync than a file a person has to click for.
If what you want is a one-off spreadsheet of the catalogue rather than a feed, ask us and we will produce it. It is a gap in the interface, stated plainly rather than dressed up.
Everything, on request
A complete export of your organisation's data is available whenever you ask for it, in a machine-readable form, and it is not conditional on your account being in good standing or on why you want it. Cancelling does not switch the ability off: you keep access to your data and to the exports above.
Deletion is a separate request from export, and deliberately so, because the two are almost never wanted in the same breath. See data export and deletion for what deletion covers, what is kept for legal and accounting reasons, and how long it takes.
What travels with the data
Products keep their SKUs and their attribute keys, so a catalogue exported from Kabaido is the same catalogue you imported, in your own vocabulary rather than a Kabaido one. Quotes and orders keep their numbers. Nothing you export carries a Kabaido identifier you would have to translate to make it useful somewhere else.