Customer facing
Know which product brings your customers' own surface, and where its guides live.
Updated 23 September 2026
- Why
- Customers want to check a quote or an order without waiting for someone to reply.
- What
- Your own customers on a branded surface of the same platform, brought by Commerce, reading only their own rows.
- How
- A customer signs in with an access code, as a separate principal, never as one of your members.
Where it appears
| Area | What you see | Brought by |
|---|---|---|
| Quotes | Accept a quote with a PO reference, or decline with a reason | Sales Engineer, Design Engineer, Service Centre, Wizard, Commerce and Source |
| Orders | Status, lines, totals, the invoice reference and the order's documents | Sales Engineer, Design Engineer, Service Centre, Wizard, Commerce, Route, Source and Machinist |
| Customers | An access code per customer record to invite them in | Every workspace |
| Servicing | Their own items, each decision priced, and collection in one tap | Service Centre |
| Design | Their saved designs, read only, with Ask for a quote | Design Engineer |
| Wizard | Wizards they run themselves, charged to your organisation | Wizard |
| Route | Delivery windows, tracking and proof of delivery | Route |
| Commerce | Brings the surface: your prefix, your brand, your own domain | Commerce |
Brought by Commerce
The signed in surface your customers use is brought by Commerce. A customer is a separate kind of user, invited with an access code, who reads only their own rows and is never one of your members.
Quote links (/q/...), document links (/doc/...) and an embedded wizard work without Commerce.
Read on
- The customer surface: what your customers see, on your Kabaido address.
- Your own domain: the same surface on your domain.
- The website build: a whole website built around it.
Related
- The customer surfaceKnow what your customers see when they sign in, and at which address.
- Your own domainServe the customer surface on a subdomain of your own.
- The website buildUnderstand what a Commerce website build is, what it costs and how it starts.
- The customer facing trust boundaryKnow why a customer signed in to your Commerce surface can see their own records and nothing else.