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Where cost comes from

Know every place a cost enters the platform, what each one costs and what happens when a figure is missing.

Updated 23 September 2026

Why
A margin is only as true as the cost under it.
What
Every cost is built from something with a source: a cost field, a received price, a rate or a stock movement.
How
Each product that does work brings its own cost, listed below.

The sources

What is costedWhere the cost comes fromSet in
A catalogue productThe cost field, from an import or an accepted supplier priceCost and margin
Goods receivedThe landed unit cost on a posted goods in, which moves the stock line's moving averageGoods in
StockThe moving average on each stock lineItems and balances
A serviced itemRates and standard minutes, then the minutes actually recordedCost against time
A machined jobThe machine, the person and the material the run consumedCosts
A line from a saved designNone: the design module's rates set its price, so the line carries no cost and shows no marginRates and stock

Rates

A rate (labour an hour, machine an hour, overhead and the rest) is held for the organisation, a centre, a station, a machine or an operator, with the dates it applied. A rate rise never rewrites last month's costs.

There is no default labour or machine rate. A Machinist cost with a missing rate reads No rate, and a line with no cost shows no margin: missing is said as missing, never as zero.

Who sees cost

Costs and margins in Servicing, Machinist and Suppliers' prices are for the engineer role and above. An operator never sees a price, a cost or a margin.