Importing products

Why

Everything the AI quotes starts from a catalogue it can read.

How

Open the Imports view of /app/catalog and choose New import; imports are for admins and owners.

Run an import

1. 1
   Step 1.

   Upload: drop a CSV or XLSX (an XLSX reads its first sheet) and pick a Target schema, or Core fields only. Download template CSV gives you the headings.

2. 2
   Step 2.

   Map: columns are matched by synonym and fuzzy match. Correct any that look wrong; SKU and Title are required. Name the mapping under Saved mappings to reuse it next time.

3. 3
   Step 3.

   Validate: the first 500 rows are coerced exactly as the run will coerce them, listing unit conversions, duplicate SKUs and cells that hold no figure.

4. 4
   Step 4.

   Choose the Duplicate SKU policy, Update existing products or Skip duplicates, then Run import.

Check the money columns

Price and cost are separate targets. A heading such as cost price or buy price maps to cost, so a buy price never becomes what you sell at. A cell reading POA or Call imports empty, not as zero.

When a run stops

• The run keeps its place. Resume carries on from the row it reached; rows already loaded are not loaded twice.
• Cancel import stops it cleanly, and what was loaded stays.
• Rows that fail are listed in Download error report CSV with the row and the reason.