Requests for quotation at scale
Send one request to many suppliers, compare the answers line by line and award the winners.
Updated 23 September 2026
- Why
- Asking five suppliers the same question should take the time of asking one.
- What
- A request is one set of lines sent to many suppliers, each with their own answer link and their own supplier quote.
- How
- Build the lines, pick the suppliers, send, then compare and award from the request.
Build and send
- Step 1.
Open
/app/suppliers?view=rfqsand choose New request. Request a quote on a supplier's record starts one for you, as do Build a shortage list and Request quotes on the Stock Reorder view. - Step 2.
On Lines, search the catalogue or choose Add a line for something you do not stock. Set the quantity, unit, need by date and target price.
- Step 3.
On Suppliers, tick who to ask. Suppliers already linked to the saved lines are listed first, so choose Save after adding lines by hand. Choose a contact (the primary contact is picked for you) and a channel: Email, or Link only when you send the answer link yourself.
- Step 4.
On Settings, set Currency requested, Due, Deliver to, Incoterm and whether suppliers may quote their own break quantities.
- Step 5.
Choose Send request. Each supplier gets their own answer link and sees only their own prices.
A request carries at most 200 suppliers, and a workspace sends at most 2,000 request emails a day.
How answers arrive
| Channel | What happens |
|---|---|
| Answer link | The supplier opens /q/<token>, types prices, lead time and validity, then chooses Save draft, Submit or Decline |
| Email reply | With an inbox connected to the email agent, a reply carrying the request number is filed against the supplier quote with that number and the person who raised the request is told; you type the prices with Enter answer |
| By hand | Enter answer on the Recipients tab, beside a supplier who has not answered. A price you do not have stays blank, never zero |
Compare and award
- Step 1.
Open the Comparison tab: a row per line, a column per supplier that answered. Switch the basis between Quoted price, Landed cost and Lead time.
- Step 2.
Choose Award best price or Award best landed cost, or pick a cell per line by hand, then Award.
- Step 3.
One draft purchase order is raised per winning supplier. Nothing is sent to anybody until you send the orders.
Every supplier quote also appears in /app/quotes?view=supplier. A supplier quote is cost, never a sell price; it never counts in the sales pipeline.
| Description | Supplier A | Supplier B | Supplier C |
|---|---|---|---|
10mm 4FL carbide endmill TiAlN HX 20 EA | |||
20mm 5FL carbide endmill AlTiN Micro 10 EA | |||
10mm 6FL ball nose carbide endmill TiCN Micro 10 EA | |||
| Total | £1,106.00 | £1,152.10 | £1,129.00 |
Add freight and landed cost can change which price is best
Related
- Purchase ordersRaise, send, track and close a purchase order, and match the supplier's invoice to what arrived.
- QuotesDraft, send and revise a quote, follow it through its statuses and see what the customer sees at the portal link.
- The email agentConnect a Gmail or Microsoft 365 inbox and let Sales Engineer answer the enquiries that already arrive there.