WhatsApp Business

It would read an enquiry arriving on WhatsApp the way the email agent reads one arriving by mail, and let the reply go back on the same thread.

Not built yet. A WhatsApp Business connection is on the roadmap with no date.

Status	Roadmap: Not built yet. Tell us what you need and we will talk it through.
Kind	Messaging
For	Sales Engineer
What moves	Nothing moves yet. Requests arrive today by email, through the customer surface, through the wizard embed and on an inbound endpoint.
What you hand over	Nothing to hand over yet. A connection would run on your own WhatsApp Business account.

What you get

It would read an enquiry arriving on WhatsApp the way the email agent reads one arriving by mail, and let the reply go back on the same thread.

This connection is not built yet. Tell us what you need it to do; until then the universal paths reach any system with an API.