Notifications
Choose what your team is emailed about and what your customers are sent, kind by kind.
Updated 10 November 2026
- Why
- A workspace that emails about everything is a workspace nobody reads email from.
- How
- On the Settings pages, open Notifications. It needs the Admin role or above.
To your team
Every kind of event has a default the workspace starts with, so nothing needs setting up before it is right. Change a kind for the whole team or for one person. The person's own setting wins.
| Means | |
|---|---|
| None | No email for this kind. |
| Immediate | An email the moment it happens. |
| Digest | One email a day carrying everything set to digest. |
The defaults are sparing on purpose: an email at once for what cannot wait, such as a failed payment or a paid website order, the daily digest for what is important and no email for routine activity.
To your customers
Each message Kabaido sends a customer on your behalf, such as a quote or an order confirmation, has a subject and a body you can edit and a switch to stop it. A message you have not edited uses the wording Kabaido ships and reset returns to it. Messages carry your logo and brand colour from Organisation.
Missing today: the design engine panel has no Notifications section, so a workspace that opens Settings as a panel keeps the defaults.