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KABAIDO

Production

Service Centre

Service Centre runs the work you do on the customer's own property, from the item arriving to the item going back.

Start free, no card

One endmill moving through the Service Centre: booked in at intake, inspected, then in service, with the counts on the strip moving with it.

In service, and the strip counts move with it

Demonstration data

What it does

It can register the item with a scannable code, move it through the benches your workflow declares, price the job on what was found rather than what was declared, and turn the minutes between scans into real cost and visible margin.

A workshop wall of circular saw blades and router cutters on pegs, each with a blank tag
  • Give your customers a clear account of where their items are, what was done and why it cost what it cost.
  • Its rules decide what is asked, surcharged, refused or defaulted before anyone types anything, so the quote is right the first time.
  • Built for reconditioning, coating, calibration and repair.

See it working

One endmill through Service Centre. It is registered with its own code, KAB-26-00010, on a label that carries a QR and a Code 128 barcode, and scanned in at the Inspection in bench. Inspection reprices it from £17.40 to £28.86, and Kestrel Aerospace Components Ltd is asked to approve the new price on their own item page.

Demonstration data

In more detail

Your process, written down once

Service models declare the workflow, its stations, its price formula and standard minutes.

Saw blade sharpening and retipping, Product servicing

The Saw blade sharpening and retipping service model as its preset installs it: 11 stations in order, with one item going through them and the Service Centre status strip showing where it is at each. The stations: Goods in, Cleaning, Inspection in, Marking, Body work, Tooth replacement, carbide, Saw grinding, Bandsaw and chain, Balancing and run out, Inspection out and packing, Ready and loading.

Inspection out and packing to Ready and loading: the item reads Completed

From the live engine

What your customer sees

Customers see their own items, where they are and what was done.

The trail behind KAB-26-00009, a 16mm carbide endmill 6 flute, oldest first: 23 events in the workshop, from registration to delivery. The customer's item page shows 5 of them, kind and date only.

Demonstration data

Your rules, applied every time

Rules decide what is asked, surcharged, refused or defaulted.

Rules installed with Saw blade sharpening and retipping

The rules the Saw blade sharpening and retipping service model installs, at the values it installs them with: Not economical, Re-price threshold, Always confirm, Per tool or per batch, Minimum batch.

Demonstration data
More detail
  • Scanned at every bench

    Each item carries a traced code, and every station handover is a scan.

  • What each job really made

    Minutes between scans become cost, and cost against price becomes margin per job.

Who it is for

Who uses it daily

  • Service Manager
  • Workshop Supervisor
  • Bench Operators and Grinders
  • Goods In
  • Internal Sales quoting service work
  • Quality Manager
Who buys it and who to involve
  • Managing Director
  • Operations Director
  • Service Centre Manager

Bring in your Quality Manager early: scan level records on a customer's item are the audit trail they already need.

Every product, every plan.See pricing

Questions