Industries
Tool servicing and regrinding
Kabaido books each batch in, gives every tool one code for life and prices it on what inspection finds.
Item KAB-26-00010 priced by the service engine at £17.40 as booked in, then at £28.86 on what inspection found.
Up 66%, past the 10% rule, so the customer approves first.
From the live engine
The work it does
Regrind batches arrive mixed and tools come back for years, so every return needs its history to hand.
A mixed regrind batch
OD and face on all of them, strip and recoat the coated ones: 12mm 4 flute x 8
- Preset
- Tool regrind and recoat
- Runs
- Tool regrind service model
- Outcome
- Each tool registered under its own code, with a service count that comes back with it.
Two returns, chipped on the face
Also returning serials KBD-26-00031 and KBD-26-00044 from the last batch, both chipped on the face
- Preset
- Tool regrind and recoat
- Runs
- Tool regrind service model
- Outcome
- Past 55% of a new tool's price at inspection, the customer chooses proceed, scrap or replace.
Saw blades for retipping
4 off 300mm 96T carbide tipped circular saw blade, re-tip and re-sharpen, TCG tooth form
- Preset
- Saw sharpening and retipping
- Runs
- Saw sharpening service model
- Outcome
- Retipping timed per tooth replaced; a blade found not serviceable is always confirmed with the customer.
The presets for this trade
Tool regrind and recoat
- Endmill regrind and recoat
- Strip and recoat
- Tool regrind service model
- Collection fields
Saw sharpening and retipping
- Saw blade sharpening and retipping
- Cold saw resharpening and re-segmenting
- Saw sharpening service model
Blade and knife regrind
- Blade regrind
- Knife regrind
- Blade regrind service model
PCD re-tip and regrind
- PCD tool re-tip and regrind
- PCD retipping service model
Hob sharpening and recoat
- Hob sharpening and recoat
- Hob sharpening service model
The products it uses most
- Service CentreService Centre runs the work you do on the customer's own property, from the item arriving to the item going back.
- Sales EngineerSales Engineer answers the technical customer request, from the enquiry arriving to the quote or order going back.
- RouteRoute takes the confirmed order and gets it to the customer's door.
Not for: Selling new tools: that is the cutting tools trade, and the two work together.
Questions
- Each item carries its service count against a lifetime cap. At the cap it moves on only with an engineer's override, which is recorded.More on Servicing: the work, the registry and the rules
- Each service model sets a default threshold, 55% of a new tool for a solid tool regrind. Past it, the customer decides before work starts.More on Tool regrind and recoat
- It carries a label rather than an etch, because there is nowhere on it to put one.More on Tool regrind and recoat
- No. They arrive as illustrative defaults, marked as such, and you set your own before quoting.More on Presets