Tool servicing and regrinding
Customer tools arrive by the hundred, customers ring to ask where theirs are, and a job booked in as one thing needs another on the bench.
Your own workspace, right now.
30 minutes with us on your own job.
Every tool scanned in, priced on what the bench finds and back with the customer on time.
- Every item gets a scannable code at goods in.
- Every bench is a scan.
- Inspection sets the price, and the customer's approval is recorded.
- The minutes between scans become the real cost of the job.
- Customers see their own items.
- Van rounds are planned and signed for at the door.
Item KAB-26-00010 priced by the service engine at £17.40 as booked in, then at £28.86 on what inspection found.
Up 66% on the booked-in price, so the customer approves first.
Real requests
A mixed regrind batch
OD and face on all of them, strip and recoat the coated ones: 12mm 4 flute x 8
Each tool registered under its own code, with a service count that comes back with it.
Two returns, chipped on the face
Also returning serials KBD-26-00031 and KBD-26-00044 from the last batch, both chipped on the face
Past 55% of a new tool's price at inspection, the customer chooses proceed, scrap or replace.
Saw blades for retipping
4 off 300mm 96T carbide tipped circular saw blade, re-tip and re-sharpen, TCG tooth form
Timed per tooth replaced; a blade not serviceable is confirmed with the customer.
See it work
Each tool through your stations
Goods in to grinding, coating and inspection, under one code.
Solid tool regrind and recoat, Product servicing The Solid tool regrind and recoat service model as its preset installs it: 8 stations in order, with one item going through them and the Service Centre status strip showing where it is at each. The stations: Goods in, Cleaning, Inspection in, Marking, Rotary tool grinding, Coating, Inspection out and packing, Ready and loading.
Inspection out and packing to Ready and loading: the item reads Completed
From the live engine
Products that apply
- Service CentreBooks every item in, scans it bench to bench and prices what inspection finds.
- RoutePlans collection and delivery rounds, signed for at the door.
- Sales EngineerDrafts the reply to each enquiry, service lines and all.
- CommerceGives customers their own sign in to see their items and orders.
Not for: Selling new tools: that is the cutting tools trade, and the two work together.
Proof you can check
- Public pricingEvery plan on one page. No overage.
- Honest integration labelsEach one says whether it works today.
- Security, specificallyWhere your data lives and who reads it.
Funding in England can cover up to half a manufacturer's digital project.How funding works
Send us one job
Send one job card and your price list. We will show it running on your prices and rules in a 20 minute call.
Presets for this trade
The presets for Tool servicing and regrinding as Settings, Presets lists them, each counting what it brings: Tool regrind and recoat, Saw sharpening and retipping, Blade and knife regrind, PCD re-tip and regrind, Hob sharpening and recoat. Each is opened in turn to name what it sets up and what it is not for, then the first is set up and marked On.
Tool regrind and recoat is on
What each preset installs
Tool regrind and recoat
- Endmill regrind and recoat
- Strip and recoat
- Tool regrind service model
- Collection fields
Saw sharpening and retipping
- Saw blade sharpening and retipping
- Cold saw resharpening and re-segmenting
- Saw sharpening service model
Blade and knife regrind
- Blade regrind
- Knife regrind
- Blade regrind service model
PCD re-tip and regrind
- PCD tool re-tip and regrind
- PCD retipping service model
Hob sharpening and recoat
- Hob sharpening and recoat
- Hob sharpening service model
Questions
- Each item carries its service count against a lifetime cap. At the cap it moves on only with an engineer's override, which is recorded.More on Servicing: the work, the registry and the rules
- Each service model sets a default threshold, 55% of a new tool for a solid tool regrind. Past it, the customer decides before work starts.More on Tool regrind and recoat
- It carries a label rather than an etch, because there is nowhere on it to put one.More on Tool regrind and recoat
- No. They arrive as illustrative defaults, marked as such, and you set your own before quoting.More on Presets