Sales Engineer
Technical enquiries answered, quoted and ordered.
The Sales Engineer reads RFQs, purchase orders and technical questions and turns them into structured, priced quotes and orders against your own products, in the app or natively in your inbox. Every value is cited to its source and nothing is guessed.
What it does
Four jobs, one grounded engine
Each reads your data, cites what it uses and writes where you tell it. Nothing is invented along the way.
Reads your catalogue at scale
It matches every request line against your own products, millions of them, and cites the row it used.
Creates items in your ERP or CRM
Quotes and orders land in the systems you already run, through a REST API, MCP and signed webhooks.
Prices service work
Regrind, recoat and calibration jobs priced and tracked as serialised items with inspection workflows.
Structures a real RFQ
Send the last request you quoted and watch it become a priced quote, every value cited to its source.
Made to order
Not everything you quote has a part number
Plenty of what lands in the inbox is bespoke: cut, folded, welded and finished to a list or a drawing, priced by material plus labour plus finishing rather than looked up in a catalogue.
- Cutting lists and drawings
- Forward the enquiry or paste the cutting list exactly as it arrived. Every row becomes a line, and where the message refers to a drawing that was not attached it says the drawing is missing and asks for it rather than carrying on without one.
- Materials, grades, sizes and quantities
- The material and its grade as the customer wrote it, the section or thickness, the sizes and lengths, the quantity and the finish. Each value is tied to the span of the request it came from and each gap becomes a question.
- Priced by material, labour and finishing
- With no catalogue behind it a line still commits. It arrives on the quote carrying the description it was read from and the quantity that was stated, and you put your own rate on it in the grid.
Email agent
Natively in your inbox
AI for industrial sales, working where the enquiry already is. Connect a Gmail or Microsoft 365 inbox and the Sales Engineer reads new mail as it arrives, turns detected RFQs, purchase orders and technical questions into requests and drafts the reply in your branding, threaded on the original message.
Review mode is the default, so every draft goes to an address you choose until you trust it to reply directly. Mail that arrived before you connected is never touched, and reading and classifying never consume credits.
- GmailLive
- Microsoft 365Live
- PhoneComing soon
Customer enquiry
InboundAn RFQ arrives in the connected inbox, attachments included. The agent classifies it deterministically before any model is called.
Drafted reply, threaded
Review modeThe standard pipeline runs, then the agent drafts the branded reply in your voice with the quote PDF and portal link attached.
Line priority
Every line resolves in a fixed order
Whether a request arrives in the app or by email, each line works through the same priority until it finds a true answer.
A catalogue product
The line is matched against your own products first, with a deterministic fit rating and the exact row it came from.
Your own designed custom products
If no catalogue product fits, the custom products you have designed and saved in the Design Engineer are tried next, each carrying its configured price and drawing.
A configured service
Then service work: regrinds, recoats and calibration priced from your own templates, or a fresh custom item configured from the request.
No match still returns a structured sourcing list of exactly what was asked for, never a failure.
At scale
It reads the whole catalogue, not a sample
The Sales Engineer matches request lines against your entire catalogue, millions of products where you have them, using schema-based product data and faceted search built for industrial scale. Every match carries the row it came from, so a quote is traceable to your own data rather than to model memory.
This is live today. It reads the catalogue, structures the request and prices the line, with every value cited to its source.
HX4F-010-TA
10 mm 4 flute square endmill TiAlN
Unit price
£51.87unit
Into your systems
It creates the quote or order where you work
Live today through a REST API, an MCP server and signed webhooks over OAuth. You decide where each item lands.
An embeddable widget inside your ERP is coming
We are building a widget that runs the Sales Engineer inside your own ERP or CRM screen, so your team never leaves the system they already use. It is on the near-term roadmap. Until it ships, the REST API, the MCP server and the webhooks already write quotes and orders into those systems today.
Industries
See it on the products you sell
Whatever you sell: a stocked catalogue of thousands of lines, material and fixings off the shelf, or work you make to a list or a drawing. Four industry pages walk the Sales Engineer through real product territory: cutting tools, saw blades, machine knives and abrasives.
Questions
About the Sales Engineer
- It reads an incoming RFQ, PO or technical question, structures every line, matches each against your catalogue at scale, cites the source for each value and creates the quote or order in your ERP or CRM. It works in the app and natively in a connected Gmail or Microsoft 365 inbox.
- An organisation admin connects a Gmail or Microsoft 365 inbox with full OAuth. The agent syncs new mail, classifies each message deterministically before any model is called and turns detected RFQs, POs and technical questions into requests that run the standard pipeline, attachments included. Replies are drafted in your branding, threaded on the original message. The email agent page sets out the scopes, the sync interval and review mode in full.
- Each line resolves in a fixed order: a catalogue product first, then a custom product you have designed and saved, then a configured service. When nothing matches, the line comes back as a structured sourcing list, never a failure.
- Yes. Creating quote and order items in any ERP or CRM is live today through dynamic, documented integrations: a REST API at /api/v1, an MCP server and signed webhooks over OAuth. You choose where each item lands.
- An embeddable widget that runs Kabaido inside your own ERP or CRM screen is on the near-term roadmap. It is coming, not shipping today. What ships today is the API, the MCP server and the webhooks that already write into those systems.
- No. Every value carries a source span from your catalogue or the request. Where a value is missing it returns a clarification and a null, never a guess. Cite or abstain is the rule across the whole platform, in the app and in the inbox alike.
One platform
The other three modules
Quotes are one part of the journey from enquiry to machine. The rest of the platform carries it on, on the same account and the same credit balance.
Design Engineer
AI CAD for custom product sales: live 3D, real rules and prices that explain themselves.
Commerce
A fully managed website, online store and trade portal, wired into the same Sales pipeline.
Machinist
Custom machine interfaces on a screen at the machine. Arcline is the first preset.
Send the last RFQ you quoted
Start free and watch the Sales Engineer structure it into a priced quote, every value cited to its source.