Questions buyers ask first
Short answers, each linked to the page that says more.
The platform
- Kabaido is the AI-native industrial operations platform built around the engineering of your industry. It carries the work from a customer's request to the delivered order.Read the full answer
- Manufacturers, distributors and service providers in metalworking and woodworking, mostly UK firms of five to two hundred and fifty people.Read the full answer
- No. Every product is on every plan: you switch on the ones your work needs, and plans differ only in usage and scale.Read the full answer
- It can sit beside your ERP through the API, webhooks and CSV, or run your operations on its own. Every connection carries an honest status label.Read the full answer
The AI and your data
- No. Anthropic's commercial terms bar it from training its models on customer content, and Kabaido trains no model on your records.Read the full answer
- The AI never guesses: a missing value stays empty and becomes a question. Every value it does extract points back to the words it came from.Read the full answer
- The database and files sit with Supabase in AWS Frankfurt, in the EU. The application runs on Vercel in London.Read the full answer
- Only people in your organisation: row level security in the database filters every query to it. Roles then decide what each person can change.Read the full answer
- Every provider under Kabaido holds SOC 2 Type II. Supabase, Vercel and Anthropic hold ISO 27001 too, and Stripe is a PCI Level 1 service provider.Read the full answer
Plans and pricing
- Free to look around, then Pro £189, Ultra £549 and Max £1,299 a month, or Enterprise by agreement. Annual billing takes five per cent off.Read the full answer
- AI answers pause until the month resets or you upgrade, and everything done by hand carries on. There is no overage on any plan.Read the full answer
- An upgrade is prorated immediately. A downgrade takes effect straight away with no mid-cycle charge and no refund for time already paid.Read the full answer
- Only one off work beyond setup: a Commerce build at £6,500 to £12,500, or design, wizard and machine modules beyond the one included until 31 December.Read the full answer
- Seeing how the platform works on your own work: 2 users, a one off usage allowance and no card.Read the full answer
Getting started
- Import a CSV or Excel file in the Catalogue and map its columns to a schema. Start a paid plan by 31 December and we import it for you.Read the full answer
- Yes. Start a paid plan by 31 December and setup and integration cost nothing.Read the full answer
- Yes. Book a walkthrough on Google Meet, or email hello@kabaido.com.Read the full answer
- We delete it or return it, at your choice, as the data processing agreement sets out.Read the full answer