Which tools does it cover?

PCD shank tools and PCD saw blades, on the shank tool and saw blade families.

What does rework at no charge do?

A job returned for rework runs through the same stations without a charge.

PCD re-tip and regrind, Product servicing

Inspection out and packing to Ready and loading: the item reads Completed

From the live engine

Standard minutes installed with PCD re-tip and regrind

How long a step should take: setup plus per unit, against the driver that scales it.

Station group	Family	Service	Setup	Per unit	Driver	Source
Goods in	Every family	Every service	5	0.5	Per piece	Illustrative
Cleaning	Every family	Every service	3	2	Per piece	Illustrative
Inspection in	Every family	Every service	5	4	Per piece	Illustrative
Marking	Every family	Every service	2	1	Per piece	Illustrative
Tooth replacement, diamond	Every family	Every service	15	4	Per tooth	Illustrative
Diamond erosion	Every family	Every service	20	6	Per tooth	Illustrative
Balancing and run out	Every family	Every service	8	10	Per piece	Illustrative
Inspection out and packing	Every family	Every service	5	1	Per piece	Illustrative
Ready and loading	Every family	Every service	5	0.25	Per piece	Illustrative

Every figure is illustrative until you time your own.

Demonstration data, invented companies

Rules installed with PCD re-tip and regrind

Ask the customer when the service costs more than this share of a new one.

At inspection, raising a decision offering proceed, scrap or replace with the equivalent.

Share of a new one, per cent

Ask the customer when the measured price moves further than this from the declared one.

At inspection, on a service model that is subject to inspection.

Movement allowed, per cent

Always ask the customer in these cases, whatever their other rules say.

Whenever one of the named cases happens, raising a decision.

Cases

Price a rework for our own fault at nothing, and keep its cost.

On a rework item, zeroing the line while the minutes and consumables still post as cost.

Demonstration data, invented companies

: PCD shank tools and PCD saw blades, on the shank tool and saw blade families.
: A job returned for rework runs through the same stations without a charge.