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Marketing

Commerce

Commerce gives your customers their own sign in, where they check their quotes, orders, items, deliveries, designs and documents at any hour.

Customer sign inhartwell.kabaido.ai

The sign in Hartwell Precision Tooling Ltd gives its customers, as Ashworth Aerospace Ltd sees it: a quote awaiting their decision with its total, and their orders, in Hartwell Precision Tooling Ltd's own colour.

Demonstration data

What it does

The sign in comes with every plan and runs on kabaido.ai, or on your own domain on a paid plan. Each customer record gets an access code, and the customer AI stays off until you switch it on.

  • Commerce can also build you a B2B trade site that sells your catalogue records and takes payment on the site.
  • Each paid order then lands in the platform with your numbering, your pricing and your VAT, so there is no second system to keep in step.
  • A build is quoted per project, publicly stated at £6,500 to £12,500, and the site then runs on your ordinary Kabaido subscription.

See it working

A tour of Commerce on demonstration data. A person at Ashworth Aerospace Ltd enters the access code Hartwell Precision Tooling Ltd gave them, opens quote Q-26-00001 and accepts it with their purchase order on their own sign in, follows order O-26-00001 to fulfilled, and on Hartwell Precision Tooling Ltd's side the website's enquiries are answered from one queue.

Demonstration data

Three ways to reach your customers

The same customer sign in sits behind all three.

See the plans
  • yourname.kabaido.ai

    On Kabaido's address

    What it costs

    Part of every plan. On Free it runs at kabaido.ai/c/yourname.

  • portal.yourdomain.com

    On your own domain

    What it costs

    Part of every paid plan.

  • yourdomain.com

    A built website

    What it costs

    Quoted per project, stated publicly at £6,500 to £12,500.

What each one includes

On Kabaido's address

  • Customers sign in with the access code you give them
  • Their own quotes, orders and documents, in your colour
  • A customer AI on their own records, off until you switch it on

On your own domain

  • The same sign in on a subdomain of your own
  • One CNAME record to cname.kabaido.ai, verified by the platform
  • No website build needed

A built website

  • A B2B trade site that sells your catalogue records
  • Customers pay on the site, then each order lands in the platform
  • Website accounts reach the same sign in with their code

In more detail

Each customer sees only theirs

Registered accounts become customers matched by contact email; the code on that customer record opens their customer facing surface.

The Customers online view of a demonstration workspace: the customer sign in on its path address and its Kabaido address, Ashworth Aerospace Ltd invited with the access code on its record and 1 person signed in with it, and the customer AI switched off.

Demonstration data

Sold online, fulfilled here

Paid on the site, website orders become platform orders with platform numbering, your VAT rate and the ordinary order workflow.

Commerce, Live feed

  • Enquiry from a fabrication buyer

  • Order placed · £412.50

  • Account created

  • Page view /shop/bi-metal

  • Search "27mm blade"

  • New visit /materials/stainless

  • Added to basket M42 bi-metal blade

  • Wizard run Product finder

  • Page view /industries/food-processing

  • Checkout started

  • Order placed · £186.30

  • Enquiry from a maintenance engineer

  • Post published Choosing the right tooth pitch

Demonstration data

An enquiry reaches your team

Run the website from the platform

For the website, the workbench gives overview, content, enquiries, blog and a checklist.

The Commerce website workbench on the platform's own sample site: its views for the overview, content, enquiries, blog and checklists, then 96 visitors and 6 orders in the last seven days, 2 enquiries awaiting a reply and the activity of the last 14 days.

Demonstration data

Who it is for

Who uses it daily

  • Marketing Manager
  • E-commerce Manager
  • Internal Sales handling enquiries
  • the organisation's own customers
Who buys it and who to involve
  • Managing Director
  • Marketing Manager
  • Sales Director

Bring in whoever looks after your current website early: the customer sign in can sit beside it on your own domain.

Every product, every plan.See pricing

Where it fits

How the platform adapts

In Kabaido

Built in

Connects to

  • Template

If your system has an API, Kabaido connects to it.

Every other way it connects

Everything runs on the same open paths: the Kabaido API and MCP server, outbound webhooks, an inbound endpoint, a scheduled REST pull, CSV and Excel in and out, and Zapier, Make and n8n for anything else. Custom connections are built to order.

Via automation

Roadmap

Every integration

Questions