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Monitoring in Route

Delivery late: a set number of minutes past the close of the delivery window with nothing delivered, checked every fifteen minutes.

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Monitors on Route

The Monitors sheet in Route: one monitor of each kind the area offers, checked a quarter of an hour ago and quiet, then the kinds that can be added here: Delivery late.

From the live engine

What it adds

  • Measured against the delivery's own window, not the order date.
  • Actions: notify the team, notify the customer or call a webhook.

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